The useful version of a biography

More than 30 years of building for real work.

Titus has worked across SaaS, ecommerce, mobile products, business operations, automation, and applied AI.

Titus does not start with a favorite tool. He learns how clients, teams, facts, and tools move. Then he builds the smallest fix that can last in normal work.

30+Years building business technology
3Years focused deeply on applied AI
2025Vapi Voice AI Build Challenge winner
How Titus works

Start with the cost. Then choose the tool.

We start with a late sale, repeat task, open question, slow report, skill gap, or missed chance. First, what does it cost? Next, what would a good result change?

AI may help. A clear owner, better steps, fresh facts, or a simple fix may be better. We compare the choices.

01

Observe the work.

Follow the real process, including exceptions, rework, and unofficial shortcuts.

02

Measure the baseline.

Use time, volume, cost, delay, error, capacity, or missed revenue.

03

Train the operator.

The people doing the work need a usable method, approved context, and review rules.

04

Build only with evidence.

Implementation follows a credible business case, not enthusiasm for a tool.

Selected outcomes

Different projects. Different measures.

Growth

800 percent

A selected past project helped one business grow by 800 percent.

Capacity

About 1,000 hours

Automation returned about 1,000 hours of capacity to another company.

Sales operations

100 calls in five minutes

A calling workflow made it possible to launch a 100-call campaign in about five minutes.

Voice AI

Sage

Prime Mind AI’s own receptionist connects voice, scheduling, SMS, monitoring, and human fallback. Read the case study.

Television

WCCB Charlotte

WCCB interviewed Titus for a 2023 television report about AI and jobs. The story includes a concrete example of reducing repetitive email work for a small business. Watch and read the story.

Published work

AI To The Rescue

Titus co-authored this 2023 practical guide for people who want to understand where AI can help in everyday life and work. See the book.

These results came from different projects. They are not promises. Your result will depend on your starting point, market, setup, use, and choices.

Working principles

Helpful before promotional.

  • Give the owner a useful thought even when no sale follows.
  • Teach people to operate and improve what is built.
  • Keep important judgment, relationships, and accountability with people.
  • Make failures visible and recoverable.
  • Use company information only with appropriate permission and safeguards.
  • Say no when the economics, risk, or adoption case does not work.
Workshops and practical sessions

Bring work, not a blank notebook.

Titus leads private team sessions and group classes. People work on real email, meetings, research, files, numbers, marketing, and repeat tasks.

Prime Mind AI is based in Southern Utah. We can meet local teams on-site. Remote classes are open across the country. We can also travel for on-site work at a higher fee, plus travel costs.

A USEFUL FIRST CONVERSATION

Tell Titus what feels too expensive.

Bring one recurring problem, missed opportunity, or team responsibility. You will get an honest first thought and a next step only when one makes sense.