The useful version of a biography

Three decades of building around business reality.

Titus has worked across SaaS, ecommerce, mobile products, business operations, automation, and applied AI.

The common thread is not a favorite platform. It is learning how customers, employees, information, and systems actually move, then building the smallest useful improvement that can survive normal business life.

30+Years building business technology
3Years focused deeply on applied AI
2025Vapi Voice AI Build Challenge winner
How Titus works

Start with the economics. Then earn the technology.

Prime Mind AI begins with the delayed sale, repeated task, unanswered question, reporting burden, training gap, or unused opportunity. The first question is what the problem costs. The second is what a useful result would change.

AI may be part of the answer. Automation, better process ownership, clearer information, or a simple non-AI fix may be better. The recommendation should survive that comparison.

01

Observe the work.

Follow the real process, including exceptions, rework, and unofficial shortcuts.

02

Measure the baseline.

Use time, volume, cost, delay, error, capacity, or missed revenue.

03

Train the operator.

The people doing the work need a usable method, approved context, and review rules.

04

Build only with evidence.

Implementation follows a credible business case, not enthusiasm for a tool.

Selected outcomes

Different projects. Different measures.

Growth

800 percent

A selected past project helped one business grow by 800 percent.

Capacity

About 1,000 hours

Automation returned about 1,000 hours of capacity to another company.

Sales operations

100 calls in five minutes

A calling workflow made it possible to launch a 100-call campaign in about five minutes.

Voice AI

Sage

Prime Mind AI’s own receptionist connects voice, scheduling, SMS, monitoring, and human fallback. Read the case study.

Television

WCCB Charlotte

WCCB interviewed Titus for a 2023 television report about AI and jobs. The story includes a concrete example of reducing repetitive email work for a small business. Watch and read the story.

Published work

AI To The Rescue

Titus co-authored this 2023 practical guide for people who want to understand where AI can help in everyday life and work. See the book.

These outcomes came from different projects. They are not typical results or promises. Results depend on the starting point, market, implementation, adoption, and decisions made by the business.

Working principles

Helpful before promotional.

  • Give the owner a useful thought even when no sale follows.
  • Teach people to operate and improve what is built.
  • Keep important judgment, relationships, and accountability with people.
  • Make failures visible and recoverable.
  • Use company information only with appropriate permission and safeguards.
  • Say no when the economics, risk, or adoption case does not work.
Workshops and practical sessions

Bring work, not a blank notebook.

Titus leads private sessions for owners and teams, plus educational workshops for business organizations. Participants work on real responsibilities such as email, meetings, research, documents, analysis, marketing preparation, and repeatable internal workflows.

Southern Utah sessions can be delivered in person. Remote sessions are available nationwide. Event organizers can request a practical clinic, an AI team readiness session, or a workshop built around the questions their members are already asking.

A USEFUL FIRST CONVERSATION

Tell Titus what feels too expensive.

Bring one recurring problem, missed opportunity, or team responsibility. You will get an honest first thought and a next step only when one makes sense.